User Feedback

Empower Administrator > Email Alerts/Options > User Feedback Administrators can decide what happens to feedback submitted through the app.

Choices include sending feedback to:

• All Empower users with Admin Privileges
• Arena/PTC via the support email address
• a specific email address that the customer can enter

How to set up the 'Send Us Feedback' Link

1. Go to Administrator > User Options > Permissions > General Options.
2. Select the User Group you would like to be able to send feedback.
3. Select "Can submit feedback to Arena/PTC"
4. Click the disk 'save' button at the top of the screen.
5. Go to Administrator > Email Alerts/Options > User Feedback
6. Select where the feedback will be directed using our drop-down menu.