Skip to main content

Email Log


Email Log

Overview

The Email Log page records the history of all emails sent via Empower. It includes both successful and failed attempts. Empower Administrator > Email Alerts/Options > Email Log:

Email Log Page

To record you email logs, admin need to go to Empower Administrator > Email Alerts/Options > Server/Settings: From here, enable the ‘Enable Email Service Log’ option. Email logs are now located on the Email Log page instead of File.

Server/Settings Page

Resend Email

If emails fail to send, Empower will automatically retry for three times. If email sending still fails, admin can manually resend the email by clicking the "Resend" link.

Resend email link