User's Guide Overview

Overview

Welcome to the Empower Reporter User's Guide. This document describes how to use the Empower Reporter to create and view pre-defined and custom reports.

Custom reports can be generated using the View Manager. Additional reports are available on the Empower Application Portal. You can also contact Empower Support for your specific custom report needs.

Contents

Section	Description/Topics
Reporter Basics/Overview	Overview of the Reporter, launching, accessing reports
Pending Objects	List all pending (under signoff) objects
Recent Changes	List recent changes made to various objects
Approved Vendors	Lists all assigned vendor items
Where Used	Lists all child items that appear on BOMs
Not Used	Lists all child items that do not appear on any BOMs
Approval History	Report the signoff stages and users on pending or released objects over a specified timeframe
Signoff Cycle Times	Display all objects, their status, and the number of days it took to release each object
Signoff Report	Reports the signoff stages and users on pending or released objects over a specified timeframe
Expiring Changes/ECOs	Reports all Changes/ECOs that are expiring over a specified timeframe
User Activity Report	Reports user activities such as object views, edits/changes, and document views over a specified timeframe
Product/Item Activity	Reports specific activities on items such as user views, edits/changes, and document views over a specified timeframe
Due/Overdue Tasks	Reports incomplete tasks due in a specified timeframe
Due/Overdue Signoff	Reports active, unsigned users for pending objects
Item Audit Report	Reports items that have been or are due for audit/review
Vendor Audit Report	Reports vendors that have been or are due for audit/review
Affected Item Report	Reports affected items assigned to Changes/ECOs and/or Quality/CAPA items with various options
Field Summary Report	Provides various reports on specific fields assigned to Changes/ECOs and/or Quality/CAPA items
Training Search/Summary	Search for training items while displaying a training user signoff summary
Due/Overdue Training	Reports users who are active for training events that have not completed the training
Training User Report	Reports specified training users and their signoff status for all training items
User/Training Matrix	Displays a matrix of specified training items and users and reports each user's signoff status
Trainers Report	Reports on trainers assigned to specific training items

For additional support please contact Arena Empower at:

Ways	Address
Support Email	arena-support@ptc.com
Support Portal	https://arenasolutions.my.salesforce.com/sserv/login.jsp?orgId=00D00000000hZci