User's Guide Overview


User's Guide Overview

Overview

Welcome to the Empower Reporter User's Guide. This document describes how to use the Empower Reporter to create and view pre-defined and custom reports.

Custom reports can be generated using the View Manager. Additional reports are available on the Empower Application Portal. You can also contact Empower Support for your specific custom report needs.

Empower Reporter Interface

Contents

SectionDescription/Topics
Reporter Basics/OverviewOverview of the Reporter, launching, accessing reports
Pending ObjectsList all pending (under signoff) objects
Recent ChangesList recent changes made to various objects
Approved VendorsLists all assigned vendor items
Where UsedLists all child items that appear on BOMs
Not UsedLists all child items that do not appear on any BOMs
Approval HistoryReport the signoff stages and users on pending or released objects over a specified timeframe
Signoff Cycle TimesDisplay all objects, their status, and the number of days it took to release each object
Signoff ReportReports the signoff stages and users on pending or released objects over a specified timeframe
Expiring Changes/ECOsReports all Changes/ECOs that are expiring over a specified timeframe
User Activity ReportReports user activities such as object views, edits/changes, and document views over a specified timeframe
Product/Item ActivityReports specific activities on items such as user views, edits/changes, and document views over a specified timeframe
Due/Overdue TasksReports incomplete tasks due in a specified timeframe
Due/Overdue SignoffReports active, unsigned users for pending objects
Item Audit ReportReports items that have been or are due for audit/review
Vendor Audit ReportReports vendors that have been or are due for audit/review
Affected Item ReportReports affected items assigned to Changes/ECOs and/or Quality/CAPA items with various options
Field Summary ReportProvides various reports on specific fields assigned to Changes/ECOs and/or Quality/CAPA items
Training Search/SummarySearch for training items while displaying a training user signoff summary
Due/Overdue TrainingReports users who are active for training events that have not completed the training
Training User ReportReports specified training users and their signoff status for all training items
User/Training MatrixDisplays a matrix of specified training items and users and reports each user's signoff status
Trainers ReportReports on trainers assigned to specific training items

For additional support please contact Arena Empower at:

WaysAddress
Support Emailarena-support@ptc.com
Support Portalhttps://arenasolutions.my.salesforce.com/sserv/login.jsp?orgId=00D00000000hZciopen in new window