Skip to main content

User's Guide Overview


User's Guide Overview

Overview

Welcome to the "Getting Started Guide". This document outlines some of the products in the Empower Product Suite, and provides you with some basics to help you start using the products.

Contents

SectionDescription/Topics
Overview/ArchitectureOutline of the Empower system architecture
Terminology/GlossaryKey terms and concepts to understand the Empower system
Tool Suite/Product DescriptionsDescription of the various tools and modules available
LicensingUnderstanding licenses and Site IDs
Logging on to an Empower DatabaseLogging on for the first time
Creating Database UsersCreate/assign roles and permissions for users
Using Desktop for the First TimeUsing/navigating the main application
Creating your DatabaseHow to create your database and/or load existing data

For additional support please contact Arena Empower at:

WaysAddress
Support Emailarena-support@ptc.com
Support Portalhttps://arenasolutions.my.salesforce.com/sserv/login.jsp?orgId=00D00000000hZciopen in new window